Commbox

The integration of Amazon Connect will ensure enterprises can deliver quality customer experiences across digital channels with one-stop-shop platform that includes both voice and automated messaging CommBox, a SaaS-based omnichannel autonomous customer communications platform, announced its expansion into the US market with the opening of an office in Boston, MA. Additionally, CommBox has integrated Amazon […]

Commbox announced perhaps its most innovative features to date, a cutting-edge WhatsApp Bot-Squad, launched as part of insurance enterprise Clal’s rapidly-growing digital customer service. The wide variety of WhatsApp bots will automate all of the company’s self-service client interactions via the most-used messaging app in the world. With more than 60  per cent of customers […]