Cisco

Uniphore, the conversational automation platform, announced that it has joined Cisco SolutionsPlus, an industry-leading partner program that helps enterprise buyers design and implement complete end-to-end customer solutions. Through Cisco’s SolutionsPlus Program, Cisco’s customers and channel partners can purchase Uniphore’s conversational automation products to enable more efficient, frictionless and secure conversations between customer service agents and […]

At WebexOne, Cisco unveiled a preview of its next-generation hybrid work collaboration products. Webex Hologram is the industry’s only real-time meeting solution that takes advantage of augmented reality headsets to combine feature rich Webex meeting functionality with immersive 3D holograms. “Our mission at Cisco is to empower the three billion digital workers on the planet […]

His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, launched the ‘National Program for Coders’ a major new initiative to foster the growth of the digital economy. The landmark Program will introduce a series of initiatives to develop talent, expertise and innovation in the […]

Cisco announced the completion of the acquisition of privately-held, U.S.-based Socio Labs, Inc. Socio is a modern event technology platform that manages the full lifecycle of multi-session, multi-track virtual, in-person and hybrid conferences – from registration to post-event analytics. By adding Socio Labs to its Webex portfolio, Cisco will provide event organisers a single platform […]

In a competitive, on-demand world, customer expectations push brands to work harder and smarter with their data. Meanwhile, COVID-19 forced a broad shift to digital channels at the same time as marketers faced third-party cookie loss and increasing data privacy regulation — a perfect storm of issues that proved a first-party data strategy is the […]

Did you know that there are 38.19 million active internet users in South Africa? The population of South Africa is 58.9 million. So, that’s more than half the population.  Challenging, diverse and variable, the South African market is a space where innovation thrives. As in the rest of the world, the ongoing pandemic has changed […]

Providing organisations with SaaS solutions, Freshworks makes it easy for customer support, sales and marketing professionals to communicate effectively with customers for better service and resolve customer issues  Building relevant products might be fairly straightforward but incredibly difficult to execute and succeed at, and that is where Freshworks’ success lies. In 2010, a broken television […]

Based on its recent analysis of the global industrial control systems (ICS) cybersecurity market, Frost & Sullivan recognises Cisco Systems, Inc. with the 2020 Global Enabling Technology Leadership Award for its Cyber Vision platform. The solution offers both information technology (IT) and operational technology (OT) teams a comprehensive view of their IoT/OT security posture, so […]

For businesses to carry on with their work during the pandemic smoothly Video conferencing has become a very vital part. And with this relevance, Cisco has made it easier to chat with people all around the world, even if there’s any language barrier.  Cisco has just rolled out a new preview feature for Webex meetings […]

News Summary: Cisco has completed the acquisition of IMImobile PLC. IMImobile brings key cloud communications software and communications platform as a service technology expanding the capabilities of Cisco Webex Contact Center to deliver a comprehensive Customer Experience as a Service (CXaaS) offer. The combined offering will enable businesses to deliver delightful customer experiences across the […]