![CXO’s Role Is Changing? Maybe Not](https://martechvibe.com/wp-content/uploads/2021/10/CXOs-Role-Is-Changing-Maybe-Not.jpg)
CX
CXO’s Role Is Changing? Maybe Not
The COVID-19 pandemic has galvanised companies to reorganise their business around delivering exceptional experiences, as many, even the ones known for delivering exceptional customer service, were caught off-guard. Even product fulfilment rose to crisis levels as manufacturing stalled and supplies dwindled. The crisis presented a choice for businesses to build a next-gen customer experience, to […]