churn analysis

The latest agent joins ChurnZero's suite of digital teammates that help customer teams make better decisions and grow customer revenue.

With the increasing rate of cart abandonment and the onset of crumbling cookies, it is imperative to invest in churn analysis and understand customers better How strong is your customer retention rate? While retention is more important than acquisition is debatable, it holds enough truth. Consider this: A churn rate over 10 per cent indicates […]