Blue Prism

Blue Prism announces a partnership with Coursera, one of the world’s leading online learning platforms, to help narrow the digital skills gap and train future leaders capable of steering digital workforces. Now, Coursera’s more than 82 million learners will have access to the Blue Prism Foundation Course. In the coming months, Blue Prism will launch […]

Promises to deliver automation that will reduce average handling times (AHT), improve average speed of answer (ASA) rates, more calls handled per agent, decreased agent turnover, and reduce operating expenses. Blue Prism announced the availability of Blue Prism Service Assist on Amazon Web Services (AWS) – a comprehensive, no-code, intelligent automation contact center solution that […]