Auto QA

Latest

Observe.AI Launches Adaptive Automation Solution

News

Observe.AI Launches Adaptive Automation Solution

Observe.AI, providers of an intelligent workforce platform for contact centres, launched Auto QA, an adaptive automation solution to boost agent performance. Auto QA accelerates the quality assurance lifecycle for contact centres and allows teams to tailor automation to business needs and increase the volume of coaching insights. It offers flexibility on a sliding scale of […]

Staff Writer

May 25, 2022

Showing 1-1 of 1

Advanced Search

Popular Searches

vibe martech fest

Latest Stories

CX Re-Design Need Not Be a Complete Overhaul

8 hours ago With 20 years of in-depth understanding of the South African landscape, Nathalie Schooling, CEO, nlighten: Enhancing Customer Experience, talks about the core principles that are essential for creating exceptional customer experience today.

Vonage Expands Salesforce Service Cloud Voice Offering

9 hours ago With Einstein Conversation Insights, Vonage Premier for Service Cloud Voice sales and service customers have the ability to see conversational data, such as voice transcripts and caller sentiment, surfaced in real-time.

Avaya Unveils Experience Platform Updates

9 hours ago The new enhancements to the Avaya Experience Platform reflect a pivotal leap forward in customer and employee experience.

FeatureMind and Mouawad Partner for Ecommerce Launch

9 hours ago With FeatureMind’s omnichannel expertise, Mouawad has launched into the digital sphere in the United Arab Emirates, KSA, Qatar and Hong Kong.

Air India Debuts CE Plus App

9 hours ago CE Plus app is designed to enhance in-flight guest experience and boost crew operations from take-off to landing.

The Mars Agency Rebrands as Mars United Commerce

9 hours ago Mars United Commerce’s rebranding reflects company's commitment to operating as an enterprise commerce partner that delivers all the solutions brand and retailer clients need to grow their businesses.

OnePlus Partners with JioMart Digital

a day ago As part of the partnership, OnePlus products will be available in 63000+ JioMart Digital retail stores across 2000+ cities and towns in India.

YouTrip Amplifies Singapore’s Travel Spirit with New Campaign

a day ago Titled ‘You Want It, YouTrip It!’, the campaign film demonstrates how it enables travellers to both save money and enjoy seamless transactions throughout their adventures.

Amazon Launches Online Shopping Service in South Africa

a day ago Amazon's South Africa-based online shopping service will offer a selection of of local and international brands across 20 different product categories to its consumers.

Sprinklr Unveils AI-First Surveys

a day ago Using a combination of Sprinklr industry-specific AI and Generative AI capabilities, Sprinklr Surveys provides fully automated insights to help customers understand results and the root cause.