Zoho Launches Zia Hubs
Zia Hubs automatically organises the uploaded content in each hub by grouping related information such as section headings, supporting text, and visuals to preserve context.
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Zoho Corporation has launched Zia Hubs, a feature within Zoho WorkDrive that makes new types of unstructured business data accessible to the company’s wider range of applications and AI tools.
With Zia Hubs, organisations can bring various types of business content into Zoho’s ecosystem to enable AI-driven assistance, deeper analysis, and unified search, regardless of file type or structure.
“According to IDC, 80% of business data is unstructured,” said Raju Vegesna, Zoho’s Chief Evangelist. “Most unstructured data is text-based, meaning pertinent information lives within email conversations, social media posts, word processor documents, or audio and video transcripts.”
“With Zia Hubs built into the full product suite, Zoho is able to provide customers with a deeper integration than any comparable software platform and nearly limitless potential uses for their data.”
Zia Hubs enables users to organise project or task-specific content into dedicated hubs within WorkDrive. Each hub serves as a focused space where Zia, Zoho’s AI, can understand and act on the content stored within. This includes a wide range of content formats such as PDFs, documents, videos, and audio files.
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Zia Hubs automatically organises the uploaded content in each hub by grouping related information such as section headings, supporting text, and visuals to preserve context. For video and audio files, Zia generates transcripts and links key moments to topics, making it easy to pinpoint exactly where something was said.
With Zia Hubs, users are able to:
- Have Zia surface the relevant answers when asked a question, even across different content formats. Each response includes clear citations that link back to the original content, whether it’s a document, spreadsheet, image, or a specific moment in an audio or video file.
- Create custom workflows with Zoho Flow, automating the document storage process for particular projects or pertaining to specific teams within an organisation, ensuring that Zia always has access to the latest necessary documents, automatically.
- Utilise the full spectrum of an organisation’s software suite: content from third-party software, such as Docusign PDFs, RingCentral call logs, Zoom video files, and more, is all readable by Zia and can automatically be placed into a hub by building a workflow with Zoho Flow.
Zia Hubs plays a key role in Zoho’s AI strategy, setting the stage for intelligent agents to act contextually on content across its entire range of products.
Future updates to Zia Hubs will allow it to identify structured information within unstructured files and trigger specialised agents tailored to specific business needs, further utilising Zia Hubs as the central content intelligence layer that activates AI-native workflows across the full Zoho ecosystem.
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