SugarCRM And Mobileforce Partner

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The integrated solution lets mobile workers look up customer histories, propose and quote new work orders, and update sales pipelines.

SugarCRM has partnered with Mobileforce, a provider of cloud-based configure/price/quote (CPQ) and field service management (FSM) solutions to offer a fully integrated quote-to-cash platform and empower field sales representatives and service technicians with all customer tools at their fingertips.

The integrated solution lets mobile workers look up customer histories, propose and quote new work orders, and update sales pipelines.

The following solutions, which are fully integrated with Sugar Sell for sales force automation and Sugar Serve for customer service automation, are now available on Sugar Outfitters, Sugars third-party app marketplace:

• Mobileforce Field Service Management;
• Mobileforce Connected Portal, which lets users create branded, personalised digital experiences for customers and partners with controlled access to the right SugarCRM data and content; and
• Mobileforce CPQ for SugarCRM.

“Sugar and Mobileforce have teamed to empower today’s sales and service professionals 24/7, both in the office and out in the field,” said Christian Wettre, SugarCRM’s senior vice president and general manager of Sugar Platform, in a statement. “Less time clicking and toggling between applications means more time spent selling and serving.”

“Mobileforce’s automated quote-to-cash-and-service solutions enable businesses to meet the most complex and rapidly changing demands associated with all aspects of pricing, quoting, configuring, and servicing clients,” said Jagadish Bandhole, CEO of Mobileforce, in a statement. “Mobileforce and Sugar are equipping the modern mobile sales warrior for next-level sales engagement.”