It’s an app. It’s a multiservice. It’s a super-app! A concept envisioned decades ago, super-apps have created a niche market today. Consider Uber. With its food delivery, scooter hire, and public transport ticket systems, the system’s success is attributed to the concept of super-apps.
On the other hand, some brands think the term is an overused jargon and rather associate themselves with “smart diversification.” Where does the BFSI industry stand? The disruptive presence of super-apps can act as a catalyst for innovation and digital transformation within the BFSI industry.
The new episode of Martech Mandate, a knowledge-sharing webinar, will moderate discussions with leading business leaders from the EMEA and the APAC region. In this episode, The Rise of Super-apps – BFSI Edition, we discuss the possible business opportunities in the financial landscape.
For instance, super-apps create marketing opportunities for enhanced data collection, which feeds the ability to understand the customer more holistically. When injected into marketing actions, these insights make for more intelligent cross-selling via complementary products and services.