Avaya Chooses Gemini Enterprise & Google Workspace to Power AI Strategy

With the integration of Google Workspace with Gemini, Avaya employees will also benefit from a unified suite of cloud-native tools with AI built in, including Gmail, Google Docs, Google Drive, and Google Meet.

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    • Avaya, a global enterprise software provider, has adopted Gemini Enterprise as its core advanced agentic platform and Google Workspace as its primary collaboration and productivity suite.

    This move reflects the company’s next step in equipping employees with solutions that spark innovation and improve productivity. In turn, it accelerates Avaya’s ability to deliver communications solutions that drive new value for customers.

    Gemini Enterprise supports Avaya’s AI strategy with a single, intelligent AI interface that connects disparate knowledge sources and makes entire workflows smarter. 

    ALSO READ: Avaya Discusses Future of Customer Contact Centres with MENA Leaders

    With the integration of Google Workspace with Gemini, Avaya employees will also benefit from a unified suite of cloud-native tools with AI built in, including Gmail, Google Docs, Google Drive, and Google Meet. 

    Avaya’s decision to deepen its relationship with Google Cloud underscores a strategic commitment to simplifying its technology stack, enhancing AI-powered workplace tools, and boosting organisational agility.

    It’s a decisive move toward building a more responsive company that’s better equipped to meet fast-changing customer needs. 

    “Gemini Enterprise and Google Workspace will empower our employees through AI-driven insights and collaboration and next-gen workplace productivity ─ redefining our work environment,” said Pete Lavache, CMO at Avaya.

    “By reimagining workflows and unlocking greater agility across our teams, we can accelerate innovation and deliver high-value outcomes for our customers.”

    ALSO READ: Avaya Experience Platform Public Cloud Launched In India

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