AuxCHAT Launches AuxPay For Enhanced User Experience
AuxCHAT launches a new customer experience feature called AuxPAY feature. Powered by Authvia’s text payment technology, the TXT2PAY functionality allows AuxPAY users to send payment requests directly through the conversation thread, and the customer can pay simply by texting back a secure four-digit code. “With AuxCHAT, our subscription cost is lower than our previous solution, […]
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AuxCHAT launches a new customer experience feature called AuxPAY feature.
Powered by Authvia’s text payment technology, the TXT2PAY functionality allows AuxPAY users to send payment requests directly through the conversation thread, and the customer can pay simply by texting back a secure four-digit code.
“With AuxCHAT, our subscription cost is lower than our previous solution, but our value has substantially increased,” said Kaela Bayte, Finance Supervisor of A&M Finance. “AuxCHAT is extremely responsive to our needs, and the ability to customise the communication experience has helped us build brand equity, deepen relationships, and reduce attrition.”
“AuxCHAT was created to meet a market need for a turnkey messaging solution, but we’re also focused on continual updates to elevate the user experience on both the business and consumer sides of the conversation,” said Jim Fisher, Chief Strategic Officer at AuxCHAT. “We’re excited to give businesses the option of a simple plug-and-play texting platform that comes with our new AuxPAY feature, advanced customisation options, and a sophisticated interface unique to our type of product.”
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AuxCHAT clients can process credit/debit card or bank account transactions at ‘zero cost’ without using a traditional point-of-sale system, and customers are able to pay directly from their mobile device’s texting app. Multiple payment methods can be saved, with all data stored securely in an offsite vault to protect AuxCHAT clients and their customers from PCI DSS (Payment Card Industry Data Security Standards) compliance risk.
“With Authvia’s robust TXT2PAY engine powering AuxPAY, AuxCHAT users now have the flexibility to setup text-based payments with any processing company and instantly increase cash flow by offering customers the quick and easy payment experience they want,” said Trevor Rubel, President and COO of Authvia. “Our usage data confirms consumers pay 10x faster via text message and we’re thrilled to back AuxCHAT’s endeavour and empower clients with this valuable payment enablement tool.”
AuxCHAT’s platform enables businesses to easily collaborate with customers via two-way text messaging (including personalisation such as emojis, images, and PDFs), a Click-to-Call plugin, direct integration channels to Google, Yelp, and Meta (formerly Facebook), and much more. All tools and live conversations are accessible through one ‘pane of glass’ that users can easily optimise to meet their unique business requirements.
