Lucidworks Launches AI App Studio
As part of the Lucidworks Platform, AI App Studio integrates seamlessly with Commerce Studio and Analytics Studio, creating a unified setup for building and improving digital experiences.
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Lucidworks has announced the launch of AI App Studio, a new feature within the Lucidworks SaaS Platform that allows businesses to build AI-driven CXs without the need for coding.
As consumer expectations shift toward intelligent, conversational digital interactions, AI App Studio empowers marketing teams, digital experience managers, and business users to build the AI applications their customers now expect, without waiting for technical resources or navigating complex development processes.
“Today’s customers expect LLM-level intelligence in every digital interaction. AI App Studio puts that power directly into the hands of the people who understand customer needs best,” said Keri Rich, VP of Product at Lucidworks.
“Whether it’s creating search experiences that truly understand intent or building conversational agents that feel natural and helpful, businesses can now deliver the modern, AI-driven experiences that keep customers engaged.”
The pre-built AI agents in AI App Studio are developed to support different parts of the customer journey, with new agents being added over time, including:
- Interactive Q&A: Generate dynamic question-and-answer pairings for specific products that customers can explore directly on their site.
- Q&A Chatbox: Deploy conversational interfaces where customers can ask questions and receive instant, relevant answers.
- Generative Answers: Create AI-powered response systems that provide comprehensive overviews grounded in the data.
- Product Review Summary: Automatically analyse customer feedback to generate concise, insightful product summaries.
- Recommendations: Deliver personalised product suggestions based on user content preferences and behaviour patterns.
- Spec Summary: Transform complex technical specifications into clear, digestible information for customers.
As part of the Lucidworks Platform, AI App Studio integrates seamlessly with Commerce Studio and Analytics Studio, creating a unified setup for building and improving digital experiences.
