BigCommerce Integrates With Digital River For All-In-One Commerce Solution

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BigCommerce has integrated its eCommerce platforms with Digital River to provide BigCommerce merchants with an all-in-one global commerce solution that fully manages payments, tax, fraud, and compliance to simplify cross-border selling and accelerate global expansion.

“Delivering localised checkout experiences and reconciling international sales can be daunting and burdensome. To remove these complexities, we’ve teamed with BigCommerce to manage the financial and legal responsibilities of cross-border selling on behalf of BigCommerce merchants to help them simplify operations and accelerate global expansion at less cost,” said Adam Coyle, CEO of Digital River. “Together we’re doing the heavy lifting so merchants can focus on what’s most important—global growth.”

The integration brings together Digital River’s Merchant of Record business model to mitigate risks and maximise conversions by delivering localised checkout experiences for both onshore and cross-border sales directly from within their BigCommerce store.

“Cross-border eCommerce continues to grow rapidly, and this partnership comes at a time when many merchants are prioritising expansion to reach international customers,” said Brent Bellm, CEO of BigCommerce. “Our partnership with Digital River provides the global commerce solutions needed to go to market faster, at a lower cost and without the risk and complexities typically associated with cross-border commerce.”

Key benefits include the following:

• Merchants can leverage a number of leading payment providers with local entities to maximise authorisations and give shoppers access to their preferred currencies and payment methods, such as local cards, buy-now-pay-later, and wallets.
• Merchants can minimise financial risks by managing compliance, fraud mitigation, currency conversion, chargebacks, and global reconciliation, all from within their BigCommerce Control Panel.
• Merchants can mitigate risk from new regulations and ensure they adhere to local tax requirements in 240 markets.
• Merchants gain instant access to leading transaction routing technologies and an expansive acquiring network.
• Merchants can leverage logistics tools that handle end-to-end fulfilment from either Digital River’s partner network or from their own preferred fulfilment partner.