Kast Media will leverage the SoundStack platform for four fundamental capabilities: SoundStack, the audio-as-a-service (AaaS) company, and Kast Media, a multi-channel podcasting provider, announced a partnership that enables the renowned media company to deliver and monetise its content more effectively through SoundStack. “When it comes to podcast technology, there are three essential criteria that will […]
In case you missed it, here’s a look at the top headlines in the marketing and technology landscape. The news selected presents a snapshot of the evolving consumer terrain, how technology is being optimised to solve growing marketer challenges and significant drivers of customer experience trends. Snapchat Launches ‘My AI’ Chatbot Powered By ChatGPT Snapchat […]
Vonage has also added end-to-end encryption to the Vonage Video API that provides encrypted video sessions. Vonage, a cloud communications provider, has added artificial intelligence-powered enhancements to its Video API for increased accessibility and automated, real-time media processing to optimise video engagement. Vonage’s enhancements to its Video API empower businesses to add AI-powered capabilities for […]
Customers now have the option to host data in Australia through Sprinklr’s hosting services provider. Sprinklr also provides hosting solutions in the US, Europe and the UAE. Sprinklr, the unified customer experience management platform for modern enterprises, announced its continued expansion in the Australia and New Zealand market with the launch of a local data […]
These new capabilities, including Gantt Chart for holistic project support and ‘Smart Builder’ AI recommendations, help organisations accelerate project timelines and delivery with new tools Quickbase, the application platform for dynamic work, announced new product capabilities and enhancements to help organisations make smarter business decisions and successfully deliver highly complex projects faster. These new capabilities, […]
By providing implementation at a fixed cost, the new solution enables retail banks and credit unions to set up CX improvement projects. Qualtrics has launched the Retail Banking Accelerator to help financial services organisations adopt the Qualtrics Foundational Customer Experience (CX) solution. By providing implementation at a fixed cost, the new solution enables retail banks […]
Built on ON24’s first-party digital engagement data, the ON24 AI engine uses millions of human interactions gathered from more than a decade of digital experiences. ON24, a digital engagement platform provider that drives pipeline and revenue growth, launched an artificial intelligence engine to generate content, scale personalised experiences, orchestrate actions, analyse audience behaviour, and surface […]
It helps brands and marketers identify and engage with new in-market audiences while ingesting and normalising their existing customer data to craft more effective marketing campaigns and maximise ad spend. Capstone Technologies Group, a company that acquires, operates, and organically develops disruptive technologies, announced that its subsidiary DrivenIQ has launched AMP, an Audience Intelligence Customer […]
Zendesk has also made messaging available to more companies by adding Sunshine Conversations to all customers using the Zendesk Suite Zendesk released Proactive Messages to help companies reach out to customers on messaging channels for proactive support, custom greetings, guided onboarding, company announcements, and targeted messages based on user events and past interactions. “CX leaders […]
It allows us to connect more sellers and marketers to data that can actually change the game for them. RampedUp is now a member of the Openprise Connect partner program, enabling Openprise customers to tap into RampedUp’s database of more than 700 million contacts to enrich their customer data and keep their datasets clean. “RampedUp […]
