News

The combined strength of Accenture and Einr’s experienced SAP business consultants will further enhance Accenture’s market position with clients and SAP in the Nordic countries.

In case you missed it, here’s a look at the top headlines in the marketing and technology landscape. The news selected presents a snapshot of the evolving consumer terrain, how technology is being optimised to solve growing marketer challenges and significant drivers of customer experience trends.  Yellow.ai Launches Dynamic Automation Platform With Generative AI Yellow.ai, […]

Mobile technology links digital with brick-and-mortar for intelligent operations and streamlined efficiency Stratix Corporation, a leading provider of Managed Mobility Services (MMS) in the US, has released a new interactive video experience showing how to transform retail operations by leveraging the power of solutions that are part of Zebra’s Modern Store framework. As retailers develop […]

Bright Pattern’s innovative Omni-Enterprise capabilities allow any employee (even people outside the contact centre) to connect to customers on any channel Bright Pattern, a cloud contact centre, announces the world’s first omni-enterprise contact centre platform in the latest release. This latest release is an industry-first innovation for companies looking to improve CX, drive greater enterprise […]

With access to Criteo’s unique AI and commerce data, Shopify merchants like VRAI have already achieved 300% ROAS Criteo, the commerce media company, announced the next phase of its integration with Shopify. For the first time, Criteo and Shopify’s thousands of merchants and clients in the US can access the Criteo App on the Shopify […]

The platform empowers teams to build any custom conversational AI use case in minutes, allowing businesses to unlock the full potential of their enterprise applications via best-in-class LLMs Moveworks, a conversational AI platform for the enterprise, announced Creator Studio — a no-code, generative AI platform for building any conversational AI use case in minutes. The […]

New feature updates include a powerful conversational AI self-service solution, a new audit history feature, enhanced mobile administration capabilities, and more 8×8, Inc. (NASDAQ: EGHT), a leading integrated cloud communications platform provider, today announced enhancements to the 8×8 XCaaS™ (eXperience Communications as a Service™ 8×8 XCaaS™ ) integrated cloud contact center and unified communications platform […]

In this role, Elkhatib will be responsible for accelerating the growth of Sprinklr’s platform and capitalising on the strong demand in MEA and APJI. Sprinklr, a unified customer experience management (Unified-CXM) platform for modern enterprises, announced the appointment of Haitham Elkhatib to Senior Vice President, Growth Markets. In this role, Elkhatib will be responsible for […]

Basis programmatic advertising customers can now use audience solutions from Experian, Goldfish Ads, and other providers. Basis Technologies, a provider of cloud-based workflow automation and business intelligence software for marketing, has added location-based data partners from Peer39 to its cookieless data offerings. Basis programmatic advertising customers can now use audience solutions from Experian, Goldfish Ads, […]

Supporting Daisy are thousands of creators, worldwide, who can provide content strategy consulting, video creation/editing, prompt engineering, and quality control. CreatorUp, a provider of digital content solutions, has launched Daisy, an artificial intelligence-powered platform for content creation for education, corporate training, marketing, and communication, combining generative AI and templates for text, images, translation, and videos. […]