Zendesk recently announced that it has acquired Cleverly.ai, a Lisbon, Portugal-based platform that finds answers to customer’s questions by creating a knowledge layer on top of apps. Zendesk says it will integrate Cleverly’s technology across its existing products, enabling teams to automate more processes while keeping up with customer demand. With conversation volume increasing by more than 20 per […]
Veego Software recently announced the closing of its $13 million Series A financing round led by Magenta Venture Partners, a venture capital firm focused on early-stage Israeli startups in the artificial intelligence (AI), IoT, and enterprise software domains. The round also includes continued support from existing investors, State of Mind Ventures (SOMV), Robert Bosch Venture […]
#paid, a creator marketing platform that connects brands with content creators, announced that it has secured $15 million in Series B funding. Sands Capital, a long-term investor in innovative businesses globally, led the round with a $9 million investment. Ascential (who own Cannes Lions), Vanedge, and BDC Capital participated in this round and eCommerce experts Arati […]
Canada’s eCommerce giant Shopify Inc. is partnering with TikTok to work on a feature that would let shoppers buy directly from the social media app. Shopify merchants who have a TikTok business account would soon be able to add a shopping tab to their profiles for the first time ever, the company said in a blog post. The pilot version […]
Salsify, the Commerce Experience Management (CommerceXM) platform empowering brand manufacturers, distributors, and retailers to win on the digital shelf, recently announced a new connector with Adobe Commerce and Magento Open Source to help brands accelerate direct to consumer (D2C) sales using purpose-built Product Information Management (PIM) capabilities. Using Salsify’s ProductXM solution, brands can now use […]
App marketing optimisation platform Liftoff and mobile app discovery and enablement platform Vungle have entered into a merger agreement. Liftoff co-founder and CEO Mark Ellis will lead the combined company as CEO, with Vungle CEO Jeremy Bondy assuming the role of President. The transaction follows prior majority investments in both companies from private equity funds managed by Blackstone. Liftoff’s […]
Involve.ai, a startup using AI to bolster customer success, recently announced it has raised $16 million in a series A round led by Sapphire Ventures and other investors. The company says the capital will be put toward product development and hiring on the engineering, data science, and go-to-market sides. Customer success emerged as a top priority for companies […]
Marking its 10th birthday, Facebook Messenger announced a range of new Messenger features, designed to both spark a celebratory mood, while also adding entirely new functionality to prompt further messaging interaction and usage. New Poll Games, an interactive polling option that enables you to find out new things about friends. Users can now also write […]
talabat, the UAE’s food delivery and eCommerce platform recently introduced an option for its vendors to accept cashless-only payments. The company also aims at reaching 100 per cent cashless payments in the coming years. The move supports the UAE’s vision of remaining one of the top 10 cashless payment economies in the world, and is […]
Saudi’s micro-influencers marketplace Flicron, which provides specialised marketing solutions through social media influencers announced the closing of its second equity crowdfunding round, worth $1.7 million through Manfaa Capital. Flicron seeks to fill the huge demand gap in the Saudi market to be more effective and facilitate the user experience by providing a complete analysis of influencers […]
