Integrating NICE’s AI-powered CXone with Google Cloud’s CCAI applications makes human agents, voice bots, and chatbots effective. NICE announced it collaborates with Google Cloud to address the growing demand for more effective and automated customer self-service systems integrated with traditional contact centres. NICE is integrating its cloud-based, AI-powered CXone customer experience platform – used by […]
HyperSpace, a company building the world’s first blockchain-enabled and Extended Reality (XR) native physical attractions, has raised $11 million in equity and development seed funding. The company aims to use the investment to create immersive entertainment attractions for a social media and metaverse generation. Led by Introsight and Dubai financier Mohammed Afkhami, the funding is […]
Project Verte, a supply chain platform, announced the launch of B2B sustainable fulfilment solutions in partnership with Manifest Commerce. Manifest enables retailers to run high-powered, omnichannel logistics in a sustainable, socially responsible way. Project Verte’s technology solutions enable real-time supply chain visibility with a data-driven platform that centralises information to increase transparency into the supply chain. […]
Demandbase, the B2B go-to-market platform, breaks ground with new Audience Management Destinations for Demandbase. B2B marketers will be able to reach account-based targets on traditionally consumer platforms, including Facebook, Instagram, Twitter, Google, YouTube, Bing, and Adobe, as well as an expanded integration with LinkedIn. This new functionality is yet another way Demandbase enables marketers to […]
Anghami announced a new partnership with Samsung Gulf Electronics to launch an exclusive soundbar promotion that complements and elevates consumer experiences across the UAE. “The opportunity to start an exciting new partnership with Samsung is one we are proud to be part of. Listening to music from a catalogue of more than 57 million songs […]
Project Agora and Exit Bee have established an exclusive partnership to introduce “micro moment” advertising in the MEA region with “Exit Ads“. The format leverages behavioural technology to indicate when users are becoming disengaged – offering unique benefits to both advertisers and publishers. Exit Bee utilises pattern recognition and machine learning, to precisely identify the moments […]
The Application Security Division of NTT Ltd., recently released The State of Secure Online Holiday Shopping, an analysis examining more than 1,000 online shoppers’ thoughts and behaviours related to cybersecurity and online holiday shopping. The results suggest that although a significant majority of consumers generally understand the risks associated with shopping online during the holiday season, they ultimately […]
Starbucks Corp’s newest cafe lacks one element most customers are used to seeing: cashiers. The global coffee chain recently opened its first-ever location in partnership with Amazon Go, the eCommerce giant’s brick-and-mortar convenience store, where customers can sit at a table with a latte or grab a sandwich from a shelf and walk out. Starbucks […]
Emirates Telecommunications Group Company PJSC “Etisalat Group” signed an agreement with elGrocer Ltd to acquire 100 per cent of elGrocer DMCC, to support its digital ambitions by enriching its services bringing it closer to the daily lives of the consumers and unlocking synergies that drive a diversified and integrated product portfolio. With UAE ranked as […]
ThoughtSpot, the Analytics Cloud company, recently announced that it raised a $100 million Series F funding round at a new $4.2B valuation, more than doubling the company’s previous valuation and bringing the company’s total funding to $674M. The new funding will accelerate innovation, open opportunities for M&A, and help bring the Modern Analytics Cloud to companies […]
