Zoom experience

Latest

Zoom Introduces Category-Redefining Contact Centre Solution

News

Zoom Introduces Category-Redefining Contact Centre Solution

Zoom Video Communications announced Zoom Contact Centre, an omnichannel contact centre solution that is optimised for video and integrated right into the same Zoom experience. Now available, Zoom Contact Centre, previously Zoom Video Engagement Centre, combines unified communications and contact centre capabilities with the useability of the Zoom platform. Zoom Contact Centre supports customer service […]

Staff Writer

February 25, 2022

Showing 1-1 of 1

Advanced Search

Popular Searches

vibe martech fest

Latest Stories

Pepsodent Debuts Behind Every Smile of Indonesia Campaign

20 hours ago The campaign highlights authentic portrayals of Indonesians’ tenacity and fortitude, especially during the COVID-19 outbreak and difficult economic times.

Chatime Announces Brand Refresh with Cup of Joy

20 hours ago The brand refresh captures the vibrant, youthful spirit of the company and appeals to Gen Z around the world, seeking opportunities to create and celebrate in their everyday lives.

Deloitte Digital Introduces CreativEdge

20 hours ago Deloitte Digital’s latest innovation, CreativEdge, is designed to empower marketing teams with the capabilities of GenAI for content creation.

Havas Acquires Liquid

20 hours ago The addition of Liquid builds upon Havas’ investment in the Middle East through its partnership with Chalhoub Group.

Checkout.com Unveils the State of Digital Commerce in MENA

20 hours ago Around 180% growth in consumers shopping online at least once a week in Saudi Arabia and 140% in UAE and Kuwait, Checkout.com unveiled.

How is Data Literacy Unlocking the Value of GenAI Skill Sets?

21 hours ago Around 76% of consumers across the UAE believe that GenAI will be a major game-changer in the next five years, but remain sceptical about the value it will deliver, Alteryx reveals.

CX Re-Design Need Not Be a Complete Overhaul

2 days ago With 20 years of in-depth understanding of the South African landscape, Nathalie Schooling, CEO, nlighten: Enhancing Customer Experience, talks about the core principles that are essential for creating exceptional customer experience today.

Vonage Expands Salesforce Service Cloud Voice Offering

2 days ago With Einstein Conversation Insights, Vonage Premier for Service Cloud Voice sales and service customers have the ability to see conversational data, such as voice transcripts and caller sentiment, surfaced in real-time.

Avaya Unveils Experience Platform Updates

2 days ago The new enhancements to the Avaya Experience Platform reflect a pivotal leap forward in customer and employee experience.

FeatureMind and Mouawad Partner for Ecommerce Launch

2 days ago With FeatureMind’s omnichannel expertise, Mouawad has launched into the digital sphere in the United Arab Emirates, KSA, Qatar and Hong Kong.