Waterfield Technologies

Waterfield Technologies has acquired VoxGen, a provider of bot strategy and design, accelerating the growth of its conversational artificial intelligence practice. Financial terms of the deal were not disclosed. “VoxGen will be an integral part of our conversational AI practice,” said Evan Jones, chief customer officer of Waterfield. “Companies, from mid-market to enterprise, are transforming […]

Waterfield Technologies, a contact centre solutions firm dedicated to delivering innovative solutions that span the entire contact centre, announced it has acquired Speech-Soft Solutions (Speech-Soft), further expanding its global delivery capabilities. Speech-Soft is a global provider of digital transformation services across the contact centre with specialisation in Cisco integration and support and is the driving […]