Integration of Hexagone’s technology into Uniphore’s X platform fuses all data derived from computer vision, natural language processing, knowledge AI, and voice and tonal analysis to pick up behavioural and emotional cues. Uniphore, a provider of conversational artificial intelligence and automation, has acquired Hexagone, which fuses voice, visual, and text-based data to provide AI-derived insights […]
Uniphore, a conversational AI and automation provider, has acquired Red Box, the open enterprise platform for capturing voice, screen and metadata from conversations Red Box’s proven track record in capturing and securing every voice and screen conversation, in real-time and post-call, is a powerful addition to Uniphore’s portfolio and will bolster the capabilities of the […]
Uniphore, a provider of conversational automation, launched Q for Sales, equipping sales organisations with emotional intelligence (EQ) measurement technology. Built on the Uniphore X Platform, Q for Sales leverages computer vision, tonal analysis, automatic speech recognition (ASR), and natural language processing (NLP) to capture and make recommendations on the full emotional spectrum of sales conversations. […]
Uniphore released survey results revealing UAE consumer perspectives on the challenges and opportunities for video conversations. Since the start of the Covid-19 pandemic, the world has seen increased adoption of video calls in nearly every area of life. The survey identified a disconnect between the benefits of video conversations and the unintended challenges it creates. […]
