TTEC Holdings

This offering enables customers to add AI capabilities to their existing contact centre infrastructure without technology replacements or major infrastructure upgrades

InteractionSync can help increase interaction quality by enabling agents with a deeper customer focus TTEC Holdings, Inc., one of the largest global customer experience (CX) technology and services innovators for end-to-end digital CX solutions, announced that TTEC Digital has launched InteractionSync for Amazon Connect to provide contact centre agents with a unified view of Amazon […]