
CX
Designing Simpler Experiences
When decision-making is easier, agents don’t have to click between multiple tabs to compare offers. That makes them faster and more efficient.
When decision-making is easier, agents don’t have to click between multiple tabs to compare offers. That makes them faster and more efficient.
With the evolution in retail across the globe, the travel industry has witnessed waves of change too. Digitalisation is becoming the core of everything retail, and the travel sector isn’t untouched by it. Martechvibe spoke with Kathryn Wallington, Head of Middle East and Africa at Travelport, about the turnarounds in the industry, how the ecosystem […]
Travelport has announced it has agreed on a new distribution deal with Qatar Airways. Travelport described the new deal with Qatar as “comprehensive” and “long-term” that will “underpin the airline’s omnichannel, advanced retailing strategy”. The includes, for the first time, New Distribution Capability content and “advanced travel merchandising solutions” on the next-generation Travelport+ platform. Including […]