Tom Nusspickel

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Observe.AI Launches Real-Time AI

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Observe.AI Launches Real-Time AI

By uniquely leveraging post-interaction insights and historical data, Observe.AI introduces highly contextualised real-time agent guidance, live supervisor coaching, and automated actions Observe.AI, the live conversation intelligence platform for contact centres, announced the launch of its new Real-Time AI product suite – designed to help agents succeed at every customer interaction and boost productivity with live […]

Staff Writer

February 02, 2023

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