News
SupportLogic Launches SX Platform And Applications
SupportLogic, a support experience platform provider, launched the SupportLogic SX platform and applications for solving critical issues facing support organisations. Users of Intelligent Case Assignment in SX Predict can access SupportLogic’s AI-powered agent recommendations by suitability to work on the case, search for specific agents, or route inquiries to different queues. The new SupportLogic SX […]
