Sendbird

Salesforce Connector provides chat capabilities, such as rich media attachments, image moderation, webhooks, and a customisable end-user experience.

SmartAssistant combines advanced language models with unique knowledge and business insights derived from private data, which is fed to the large language model.

Sendbird is also harnessing ChatGPT to offer live agents advanced tools that enhance their performance within their existing workflows. Sendbird, a provider of conversations platforms for mobile apps, has integrated with Salesforce Service Cloud. Sendbird’s Salesforce Connector allows businesses to extend Salesforce Service Cloud capabilities to deliver live chat support experience to customers directly within […]