reputation management

New features by Trustpilot will help businesses improve product and location visibility, benchmark competitors, and turn customer feedback into action.

Iris can respond to reviews, trigger follow-ups, surface insights and move work into existing systems, while keeping users in control of how and where AI is applied.

Review Routing Agent joins Dynamic Surveys, Insights Agent and Response Agent as another product in AskNicely's NiceAI suite.

Experience.com launches AI Visibility with an AI Authority Score to help businesses evaluate, optimise, and strengthen recommendations in AI search engines.

With AI Auto-Responder, businesses can accelerate response times, enhance customer perception and maintain consistent brand voice, while reducing manual effort and enabling teams to focus on higher-value strategic work.

The addition of advanced Sentiment Analysis strengthens its position as a specialised AI visibility and brand intelligence platform built for the evolving search ecosystem.

As states and businesses reopen, app enables on-the-go location and hours updates, and faster responses to customers Chatmeter, the leader in local search marketing and reputation management, today announced the launch of its new mobile app. The app brings key features from the Chatmeter LocationHQ reputation management and local SEO platform to mobile devices – […]