Pega Customer Decision Hub

Pegasystems introduced Always-On Insights, combining Pega Customer Decision Hub with Celebrus Customer Data Platform (CDP). Always-On Insights brings together Pega’s artificial intelligence-driven engagement engine to optimise each interaction with Celebrus’ CDP that captures and collects compliant first-party customer data in real-time across digital channels. With Always-On Insights, companies can eliminate their dependence on third-party cookies […]

Pegasystems released version 8.7 of its Pega Infinity software suite with low-code innovation, automation, practical artificial intelligence, and cloud architecture. Pega Infinity 8.7 consists of a unified set of abilities to the Pega Customer Decision Hub, Pega Customer Service, and Pega Platform. The following are some of the new AI-driven functionalities in Pega’s Customer Decision […]