Pavitar Singh

Sprinklr introduced Sprinklr Modern Care Lite, an enterprise-grade customer support solution that can be deployed in just minutes. Modern Care Lite is an out-of-the-box version of Sprinklr’s digital-first, unified customer support solution, Sprinklr Modern Care. Modern Care Lite allows organisations to deliver customer support on channels like social, messaging, chat, email, and voice, all from […]

Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises announced the launch of Sprinklr Modern Care Voice. Built on Sprinklr’s unified CXM platform, Modern Care Voice marks Sprinklr’s entry into the Contact Center as a Service (CCaaS) market with a voice offering informed by insights from modern channels, a radically different solution to […]