News
CallMiner Integrates With Genesys And Amazon Connect
Integration will help customers take advantage of their CCaaS investments and realise the value of CallMiner’s conversation intelligence platform and real-time analytics capabilities. CallMiner, a provider of conversation intelligence solutions, has integrated with Genesys Cloud CX and Amazon Connect, enabling organisations to gain access to real-time analytics within existing or future contact centre-as-a-service (CCaaS) deployments. […]
