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Sprinklr Enters Contact Center as a Service Market with New Voice Offering

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Sprinklr Enters Contact Center as a Service Market with New Voice Offering

Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises announced the launch of Sprinklr Modern Care Voice. Built on Sprinklr’s unified CXM platform, Modern Care Voice marks Sprinklr’s entry into the Contact Center as a Service (CCaaS) market with a voice offering informed by insights from modern channels, a radically different solution to […]

Staff Writer

January 22, 2022

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