Michael Brandenburg

New integrations with essential business applications bring work into a single workspace to increase employee efficiency and customer satisfaction Dialpad, Inc., the AI-Powered Customer Intelligence Platform, announced innovations to its open app ecosystem that allow customers to easily integrate their apps and workflows into one workspace to drive productivity, improve their customer and employee experiences, […]

8×8, an integrated cloud communications platform provider, released the 8×8 Connect Automation Builder, a no-code multichannel communications management solution. The new 8×8 communications platform-as-a-service (CPaaS) solution offers a visual way to build communication workflows. The Automation Builder is delivered via the 8×8 Connect multichannel communications management platform that allows organisations to manage text and voice […]