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XSELL Launches Agent Experience On Salesforce AppExchange
XSELL Technologies, a provider of conversational artificial intelligence for contact centre agent optimisation, has launched XSELL Agent Experience on Salesforce AppExchange. Businesses can now leverage XSELL Agent Experience, or Agent eXp, to access AI-generated guidance. “Eighty percent of your customers are speaking with agents who simply do not know or do not understand how to […]
