Gong

Engage delivers customer engagement features that use Gong's proprietary generative AI models to help reps prioritise deals.

Smart Trackers go beyond keyword recognition to understand the context of all customer interactions captured and analysed in Gong’s platform. Gong launched Smart Trackers, a user-trainable artificial intelligence system for understanding customer conversations, identifying deal risks and opportunities, understanding the effectiveness of strategic initiatives, replicating best practices, and getting ahead of emerging market needs. Smart […]