Generative AI Solution for CX

Through this partnership, Grab will apply innovative advertising methods to its retail media offerings, such as voice-activated prompts that offer contextual promotions.

Around 32% of marketing organisations have fully implemented AI in their workflows, and an additional 43% are experimenting with it, reveals a recent Salesforce report. However, they continue to face integration challenges.

Around 76% of consumers across the UAE believe that GenAI will be a major game-changer in the next five years, but remain sceptical about the value it will deliver, Alteryx reveals.

This partnership will enable the retailer to leverage the latest AI and Gen AI technologies to enhance operations and shopping experiences.

RetailGPT acts as a personal shopping assistant, offering tailored advice, instant offers, and rewards from a user’s favourite store—all accessible through simple prompts.

Through the new integration, users with the latest Nothing OS and ChatGPT installed on their Nothing phones will be able to pinch-to-speak to the most popular consumer AI tool in the world directly from Nothing earbuds.

The latest enhancements in the XO V11.0 help businesses put AI to work 10X faster, providing enterprises with advanced AI automation capabilities.

Adobe Experience Platform offers a single view of customers across every channel, allowing AI to analyse data and deliver actionable insights in real-time.

The Lounge will be open to enterprises worldwide to explore joint solutions, test prototypes and proof of value (PoV) designed to drive innovation in various industries.

Adobe's President of EMEA says new regional headquarters in Riyadh will help it serve the growing demand for digital customer experiences and creative solutions in the region.