Generative AI Solution for CX

As part of this collaboration, du is adopting Generative AI technology across its operations to enhance employee productivity and transform the customer experience.

Through this partnership, ServiceNow and NVIDIA have planned to build additional telco-specific GenAI use cases based on the unique needs of customers.

SurveySparrow’s GenAI-powered Wings and CogniVue capabilities are designed to optimise and elevate every aspect of experience management.

With Sirius AI , marketers can build targeted segments in a fraction of the time, orchestrate connected customer journeys based on preferred outcomes in seconds, generate copy automatically, and enable two-way conversations on autopilot.