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Tech Mahindra, LivePerson to Power AI-driven CX

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Tech Mahindra, LivePerson to Power AI-driven CX

Tech Mahindra's BPS will leverage LivePerson's Conversational Cloud platform to develop tailored solutions to empower healthcare organisations.

Staff Writer

August 15, 2024

Viettel Store and Anchanto to Enhance High-Tech Shopping Experience

News

Viettel Store and Anchanto to Enhance High-Tech Shopping Experience

The implementation of the Anchanto Order Management System will enable Viettel Store to automate operations, speed up processing times, and enhance the customer experience.

Staff Writer

August 13, 2024

DAMAC Integrates RPA, AI, VR Into Its Solutions For Enhanced CX

News

DAMAC Integrates RPA, AI, VR Into Its Solutions For Enhanced CX

As part of DAMAC’s vision towards digitisation and commitment to listen to and address customer needs, the Company’s Technology Department has implemented a variety of new tech-features to simplify processes for DAMAC residents. Entry into DAMAC towers and communities will become easier and more efficient with the roll out of VMS (Visitors Management System). Under […]

Staff Writer

January 31, 2022

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Top 30 News Moments Marking 2024

8 hours ago A quick recap of the noteworthy news moments of 2024’s customer experience (CX) and martech landscape across customer engagement, content creation, artificial intelligence, advertising, brand safety, and more.

Shoppers Have Low Tolerance for Errors in Holiday Ecommerce

11 hours ago Consumers are willing to spend more money, but are being cautious — 42% and 44% of shoppers planned to spend more in store and online respectively this holiday season.

Magnite Expands Audience Activation Solution to India, Southeast Asia

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Jasper Launches AI Studio

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Compulse Teams with Placements.io

12 hours ago The integration transforms the advertising workflow for Compulse’s users, taking complex processes and reducing turnaround times from days to minutes.

Smart Partners with Adobe, Amdocs

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Google Cloud Introduces Google Agentspace

a day ago Google Agentspace gives employees a single, company-branded multimodal search agent that acts as a central source of enterprise truth for their entire organisation.

40% of Singapore Marketers Struggle with Data Strategies

a day ago While 44% of Singapore marketers are confident with their data strategies, the number sits close to the 40% facing challenges despite access to tools.

Cracking the Data Dilemma with Trust, Trends, and Transformation

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