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Eleveo Integrates Its Workforce Optimisation Suite With Zoom Contact Center
Eleveo has joined Zoom Video Communications’ ISV Partner Program and is integrating its Workforce Optimisation (WFO) software suite with Zoom Contact Center. As an ISV, Eleveo contact centre optimisation and compliance tools will be available through the Zoom App Marketplace. Those tools include Workforce Management (WFM), Quality Management (QM) and Analytics modules. Eleveo’s Workforce Management […]
