David Bonnett

National Information Solutions Cooperative (NISC) has integrated Bidgely’s UtilityAI™ solution into its service platform to enhance customer experience for utility cooperative members. Bidgely’s artificial intelligence (AI)-powered energy insights are embedded within NISC’s software platform to provide utility members with a 360-degree view of their energy consumers, improving various customer touch points, such as customer service, […]

Calix has integrated its Support Cloud with the iVUE trouble management solution from National Information Solutions Cooperative (NISC). The Support Cloud/NISC integration gives customer support representatives at broadband service providers (BSPs) faster access to the information they need to resolve subscriber issues. As an integral part of the NISC Enterprise System, its trouble management solution […]