Customer Experience (CX)

Under this new agreement, du and Samsung will work together to expand Samsung's digital service business and offerings, such as Samsung Care+, through retail, online and mobile channels.

This collaboration aimed to create a stylish experience for fans of Duo by merging fashion and language learning. 

These strategic investments will accelerate Decathlon's vision to expand its ongoing production in the Indian market, creating new experiences for customers. 

McDonald’s, India North and East joined ONDC (Open Network for Digital Commerce) Network to improve customer accessibility.

Sprinklr and Tech Mahindra's expanded partnership will deliver a comprehensive omnichannel customer service platform to enterprises.

During the Spring Sale, buyers can use payments platform Klarna or Wire Transfer (T/T) to receive even more discounts on the whole order.

By hosting data in Saudi Arabia, Sprinklr aims to enable customer compliance with security, privacy, and governance regulations in the region.

This collaboration will offer passengers expanded access to a broad array of destinations throughout the UK and Ireland, in addition to extending Qatar Airways' global reach including Africa, Asia, Australia, the Middle East, and New Zealand.

Made in partnership with VML Thailand, the Spicy Relief Hotline is KFC Thailand’s creative take on captivating the attention of spicy enthusiasts across the nation with their ‘Kai Jai Ded' menu.

Through leveraging Akinon on AWS, customers will be able to meet spending commitments and acquire Akinon solutions, such as Akinon Commerce and Akinon Seller Centre.