Commbox

The CommSite system delivers end-to-end automation for tasks like booking an appointment, updating a contract or finding the right product, while keeping humans in the loop for additional support as needed.

The integration of Amazon Connect will ensure enterprises can deliver quality customer experiences across digital channels with one-stop-shop platform that includes both voice and automated messaging CommBox, a SaaS-based omnichannel autonomous customer communications platform, announced its expansion into the US market with the opening of an office in Boston, MA. Additionally, CommBox has integrated Amazon […]

Commbox announced perhaps its most innovative features to date, a cutting-edge WhatsApp Bot-Squad, launched as part of insurance enterprise Clal’s rapidly-growing digital customer service. The wide variety of WhatsApp bots will automate all of the company’s self-service client interactions via the most-used messaging app in the world. With more than 60  per cent of customers […]