cloud platform

New updates for 8x8 Contact Centre include the 8x8 Supervisor Workspace, a purpose-built experience that blends analytics, performance management, and team admin capabilities into a single interface.

Webscale, the Cloud Platform for Modern Commerce, has announced the launch of Webscale CloudEDGE CDN, the cloud-agnostic, compute-at-the-edge, content delivery network (CDN) designed for the unique performance and programmability needs of commerce. With more than 80 per cent of the world’s sites failing Core Web Vitals, Google’s latest standard for assessing the user experience of […]

Bringg, the data-led delivery and fulfillment cloud platform provider, released its 2022 Bringg Barometer: State of Retail Delivery & Fulfillment.  The survey highlights new findings from a survey of 500 enterprise retailers worldwide. Insights include, the current strengths and weaknesses of retailers’ last mile delivery capacity, fulfillment costs, and the ability to meet their customers’ […]

TCS said that Wavin, a Netherlands-based global innovative solutions provider for the building and infrastructure industry, has deployed the TCS ERP on Cloud platform to achieve its business expansion in new growth markets in Indonesia and India. Wavin was looking for an enterprise resource planning (ERP) solution that could deploy quickly, was easy for users […]

eGain, the cloud platform for customer engagement automation, announced that a fast-growing online retailer generally leverages eGain for digital customer engagement automation. The multi-brand retailer was struggling to meet the soaring demand for customer service, fueled by rapid growth. True to its online business model, the company wanted to offer only digital customer service and […]