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Calabrio Integrates With OpenAI's GPT Offerings
Early beta testing of OpenAI solutions showcased potential to streamline contact centre operations. Calabrio has integrated its Calabrio ONE workforce management solution for contact centres with OpenAI’s ChatGPT and GPT-3, with GPT-4 also being evaluated. “Calabrio’s long-tenured research, customer collaboration, and partnerships with top-tier universities has established us as a pioneer in enterprise AI innovation […]
