Modern financing and consolidation of digital channels give consumers greater flexibility and convenience. It’s driven by flexible payments and super-apps. Can digital retail ride the wave?
Glia, a provider of digital customer service solutions, has enhanced its messaging solution powered by Twilio for banks, credit unions, insurers, lenders, and other financial services companies. “Financial institutions are looking to captivate customers and nurture personalised digital journeys at scale. This is absolutely critical in order for businesses in the modern financial services industry […]
KPMG and BrandsEye recently published a report that revealed that banks in the UAE have struggled to manage the sudden and widespread shift to online customer service over the last year. BrandsEye is a London-based specialist in social data and market insights. Teaming up with accounting and advisory firm KPMG, the two firms analysed over 40,000 […]
