AI Contact Centre

Korean Air extends partnership with AWS will leverage advanced AI technologies to transform the way they interact with their customers. 

Dialpad, a provider of solutions for business communication and collaboration, has strengthened its AI Contact Centre with new digital channels and virtual agent support. “Dialpad is delivering game-changing AI across every mode of employee and customer communications at an unprecedented pace with smart virtual agents and intelligent omnichannel that work out of the box. This […]