Indosat, Zurich to Unlock Innovative Insurance Offerings
Zurich will provide products through Indosat’s app, including reimbursement of postpaid bills and travel insurance for flight cancellations, lost luggage, and emergency medical needs.
Topics
Indosat Ooredoo Hutchison announced its partnership with PT Zurich Asuransi Indonesia Tbk, through a ceremonial signing of a Memorandum of Understanding (MoU) held at Indosat MX Center, Jakarta.
With this strategic partnership, Indosat and Zurich have committed to providing comprehensive insurance solutions that are easily accessible to Indosat customers through seamless integration of telecommunications and insurance services in one application, while increasing financial inclusion and empowering Indonesia.
Ritesh Kumar Singh, Director and Chief Commercial Officer of Indosat Ooredoo Hutchison, stated, “This strategic partnership combines Indosat’s extensive network and complete digital ecosystem with Zurich’s expertise in insurance protection. This combination will not only strengthen our efforts to deliver marvellous experience, but also extends protection for Indonesians, particularly in rural and underserved areas.”
“By leveraging the latest technology and a data-driven approach, we are optimistic that we can significantly improve service accessibility and comprehensive protection to the uninsured as well as insured segment.”
The collaboration will utilise Indosat’s ecosystem of over 100 million users to offer protection solutions to various segments of society. Zurich will provide products through Indosat’s app, including reimbursement of postpaid bills and travel insurance for flight cancellations, lost luggage, and emergency medical needs. Future offerings, such as hospital cash plans and cracked screen insurance, are also in development with a view to cover further protection needs at affordable premiums.
Edhi Tjahja Negara, President Director of PT Zurich Asuransi Indonesia Tbk, said, “Partnering with Indosat Ooredoo Hutchison marks a significant milestone in Zurich’s mission to build a more resilient and financially strong Indonesia. Our digital-first solutions, designed under the Zurich Edge strategy in this platform, will ensure comprehensive protection is just a click away, fostering greater financial inclusion.”
This partnership proves Indosat as rolling out comprehensive protection solutions for a variety of activities, accessible through the myIM3 and bima+ platforms.Additionally, Free Postpaid Bill Protection plan is included for postpaid customers upon purchasing a plan or renewal, providing coverage against serious health risks along with additional benefits.
Guided by the spirit of gotong royong, Indosat and Zurich are dedicated to providing protection that aligns with the specific needs of their customers.
Zurich has been serving customers in Indonesia for over 33 years, offering a range of general, life and sharia insurance products, characterised by affordable premiums, straightforward registration, expedited claims handling, and above all, propositions are designed to deliver a superior customer experience.
