Hapido.com Partners with MoEngage
By using MoEngage's marketing automation capabilities, Hapido.com plans to ensure a consistent and cohesive customer experience across all channels.
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Hapido.com, a UAE-based ecommerce platform that specialises in offering daily deals, discounts, and vouchers, has partnered with MoEngage, a marketing automation and customer engagement platform, to create a seamless and integrated customer experience.
Inam Ur Rahman, Business Development Lead, Hapido.com, said, “For Hapido, meaningful customer engagement is building loyalty for the customers. Using the marketing automation capabilities of MoEngage, we plan to increase our repeated users, and at the same time, build brand advocacy.”
Sweta Duseja, Director of Customer Success, Middle East, Turkey and Africa at MoEngage, said,”Hapido.com drives customer-centric campaigns and provides a superior experience. We are ecstatic to partner with them and assist them in this endeavour to drive engagement and provide customer delight.”
The ecommerce platform will also start leveraging multi-channel capabilities by identifying and integrating various communication channels, including websites, mobile apps, email, social media, and others. Additionally, using MoEngage, they plan to ensure a consistent and cohesive customer experience across all channels.
