Cordial Unveils MCP Interface and RCS Messaging
Alongside MCP, Cordial also introduced Rich Communication Services (RCS) as a supported channel and announced the debut of Cordial Foundry, its innovation arm dedicated to shipping agent-first tools quickly.
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Cordial, a messaging platform for enterprise marketing teams, has introduced a Model Context Protocol (MCP) Interface designed to help teams improve customer engagement — enabling marketers to identify intent shifts, developers to accelerate innovation in Cursor, and AI agents to deliver personalised CXs at scale.
Unlike other vendors releasing lightweight wrappers, Cordial’s MCP is built agent-ready — with structured access to data, assets and campaign context so assistants can scale marketing teams, not just generate more copy.
Alongside MCP, Cordial also introduced Rich Communication Services (RCS) as a supported channel and announced the debut of Cordial Foundry, its innovation arm dedicated to shipping agent-first tools quickly.
Taken together, these launches set Cordial apart as the only platform where marketers get the infrastructure for agents, direct access to an emerging channel, and the speed to tap frontier innovation.
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Consumers are tuning out. Legacy platforms treat clicks as intent, lag behind on important new channels, like RCS, and move too slowly to act on data before the moment is gone. Competitors talk about AI, but most use it tactically — more content, more noise.
Built on the open standard developed by Anthropic, MCP allows assistants like Claude to query live customer and campaign data, retrieve performance insights and templates, and build or analyse audiences in real time.
Cordial gives agents the full context needed to finish jobs — from data to creative to campaign logic.
“MCP opens the rails for agents, so AI can move from suggesting ideas to actually augmenting marketers and sending fewer, smarter messages,” said Jeremy Swift, CEO of Cordial.
“For brands, it means consolidating bloated stacks and moving off legacy platforms with precision — while freeing teams to focus on creativity and revenue.”
Cordial also announced RCS business messaging, giving brands verified, branded and interactive messages delivered natively to mobile devices.
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Cordial is among the few to bring RCS business messaging for marketers to the United States to engage consumers seamlessly across channels. This new capability ensures brands can engage consumers on their terms with richer, app-like messaging experiences — all on a unified platform.
To reimagine how marketing innovation happens, Cordial also unveiled Cordial Foundry, a public R&D lab where experimental features and proof-of-concepts emerge in real-time.
Foundry operates like an open innovation lab — releasing early experiments every few weeks, letting marketers test and shape frontier capabilities like design-to-send workflows, smart DAM integration, and AI-powered tools as they evolve.
Think of it as building in public: raw experiments, early prototypes, and breakthrough concepts shared as they’re being developed. Some graduate to full features. Others spark new directions. All happens in the open.
“The only way to win back consumer attention is through experimentation, creativity and agility,” said Matt Howland, president at Cordial.
“With Foundry, we’re moving at the speed of AI — testing, iterating, and releasing new tools in weeks, not years. We’re essentially running live experiments on behalf of marketers, ensuring they’re always working with what’s next, not what was.”
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