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Provenir Unveils Decision Intelligence Platform with Agentic AI Features

Provenir’s Decision Intelligence platform brings together data, models, decisioning, and optimisation in one continuous system.

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  • Provenir, a global company in AI risk decisioning, has announced the launch of its comprehensive decision intelligence platform with new agentic AI features to supercharge business performance and operational agility.

    Provenir’s Decision Intelligence platform brings together data, models, decisioning, and optimisation in one continuous system. 

    With the platform, organisations can transform raw customer data into rich, insight-driven “signals” that reveal behaviours, risks, and preferences, enabling financial institutions to make smarter, personalised decisions in real-time.

    The platform also offers new capabilities for best-in-class model management to monitor and improve machine learning models. 

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    Users also gain robust simulation capabilities that reduce the time required for strategy testing from months to weeks and days, giving organisations the agility and confidence to proceed with the best approach, aligned with economic, regulatory, and business shifts.

    This unified platform ensures decisions are executed, measured, learned from, and improved upon — without fragmentation across tools or teams. 

    By connecting decisions to outcomes and recommending what to change for improvement, the platform enables organisations to confidently align decision-making to achieve business goals, make smarter risk/reward trade-offs, and shift swiftly as needed.

    A new AI assistant is embedded within the platform, providing familiar Natural Language access to information with ease. This enables users to interrogate and understand their data as well as harness the technology to complete specific tasks such as automated document review.

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    Provenir helps aid the adoption of AI with a “human in the loop” oversight approach, providing the necessary transparency and explainability to provide an understanding of how and why AI makes decisions, to adhere to regulatory requirements and governance guardrails.

    “AI-enabled decisioning has shifted from differentiator to necessity. Intensifying competition, M&A activity, and rising customer expectations are putting pressure on institutions to move faster, personalise interactions, and manage risk with greater precision,” said Provenir’s SVP of Product Management, David Mirfield.

    “By delivering better decisions through a single Decision Intelligence platform, Provenir helps enterprises achieve accelerated digital transformation, operationalising AI at scale. This transforms data into unified intelligence to drive improved agility, compliance and competitive advantage. With smarter, more consistent decisions comes improved profitability and customer growth.”

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    Additionally, Provenir is evolving its Global Data Marketplace into a unified hub for both data and AI by integrating public and private LLMs. 

    Financial institutions can now access providers such as OpenAI and Anthropic through pre-integrated APIs, or use private, restricted instances hosted via AWS Bedrock to keep sensitive data fully protected. 

    This gives customers a governed, plug-and-play way to embed powerful LLM capabilities directly into their decisioning, agentic workflows, and decision intelligence experiences, all within the Provenir platform.

    Provenir’s unified platform approach powers decision intelligence across a wide variety of use cases. The solution supports both real-time and batch processing and can serve a broad array of industries and various user roles within risk and credit departments, while scaling to support businesses of all sizes, from small lenders to large financial institutions.

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