CXera Releases CXera On The Zoom App Marketplace
Xera, a SaaS firm focused on creating microsites that enable customer success, released its Zoom integration on the Zoom App Marketplace. CXera for Zoom helps companies digitally navigate the B2B customer journey, improve and scale their customer success process, and retain and expand their business. The increased use of Zoom’s Video Communications platform has meant […]
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Xera, a SaaS firm focused on creating microsites that enable customer success, released its Zoom integration on the Zoom App Marketplace.
CXera for Zoom helps companies digitally navigate the B2B customer journey, improve and scale their customer success process, and retain and expand their business.
The increased use of Zoom’s Video Communications platform has meant that business meetings can continue remotely, but it is important people remain connected and engaged after those meetings.
“Everyone understands the importance of providing world-class customer experience (CX), but at CXera we also appreciate that time is scarce,” said Mark Tasseel, CTO of CXera.
“By integrating CXera into your existing work routine, you can create Experience Sites from your Zoom conferences and connect all the attendees – and even those people who were unable to attend – so you can immediately begin to engage and make the most of every meeting.”
With one-click Experience Sites built from “out of the box” Experience templates, CXera provides your customers and partners with one-step microsites where you can engage, collaborate, act, and stay digitally aware of all of their needs, statuses and concerns.
“CXera for Zoom is a great way to further enhance the value of Zoom,” said Virginie Bonnet, Marketplace Specialist, Developer Advocate at Zoom. “Generating an Experience Site around a Zoom meeting gives attendees a central resource to go to before, during, and after their meeting.”