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Freshworks Embeds Generative AI To Improve Quality And Efficiency
Freshworks’ extends its Freddy artificial intelligence strategy with the latest GPT large language models Freshworks announced new GPT-based conversational enhancements to Freshworks’ natively-built AI powered assistant, Freddy. Using OpenAI’s ChatGPT and underlying large language models, the latest generative AI capabilities of Freddy help a wide range of customer-facing professionals work faster, smarter, and more effectively. […]